SWITCHMINTBack to SWITCHMINT

Refund Policy

Last updated:

This policy applies to SWITCHMINT Commercial Licenses, which are digital products or software licenses. It does not govern optional support payments made through a separate service.

7-Day Refund Period

Refund requests may be submitted within 7 days of the original purchase date. To request a refund, contact us using the details below or the merchant contact information in your purchase receipt. Include your order reference, purchase date, and a short explanation, but do not include full card numbers.

Eligible requests are reviewed and refunds may be processed through Lemon Squeezy, which handles Commercial License payments.

After 7 Days

After 7 days from the original purchase date, we generally do not provide refunds for a change of mind, non-use, or the product not meeting personal expectations. The exceptions below and any non-excludable legal rights still apply.

Subscriptions

If a monthly or annual subscription is offered, you may cancel future renewals at any time through the subscription management options provided with your purchase. Cancellation stops future automatic renewal; it does not automatically refund the period already paid for.

The 7-day request period is measured from the original purchase date. Payment errors, applicable legal rights, and payment-platform decisions are handled under the exceptions below.

Lifetime License

A Lifetime License is subject to the same 7-day refund request period, measured from its original purchase date. The exceptions below also apply.

Exceptions

A request may be handled separately, regardless of the 7-day limit, when:

  • Applicable law requires a refund or other remedy.
  • A duplicate charge or another clear payment error occurred.
  • We cannot provide the purchased license because of a technical problem and cannot reasonably resolve that problem.
  • Lemon Squeezy, acting as Merchant of Record, determines that a refund is necessary under its policies.

This Refund Policy does not limit any rights that cannot be excluded under applicable law. Lemon Squeezy’s own payment and refund rules also apply to transactions it processes; see its refund guidance.

Contact

For questions about this policy or to make a request, contact SWITCHMINT at isidore4717@naver.com.

For questions about a paid Commercial License, use the merchant contact details in your purchase receipt. For payment-platform assistance, visit the Lemon Squeezy Help Center. Do not send full card numbers or other sensitive payment credentials.